Retail Store

Our storefont is located at 11-253 Summerlea Road, Brampton, Ontario.

To see our current store hours please click here.

You do not need to make an appointment to pick up your order. You can come and collect your order once you receive your confirmation email that it is ready for pickup. Please have your confirmation email ready to show us so you can collect your order.

To see our pick up hours click here.

Subscriptions

We ship all our Monthly Project boxes in one big batch on the 27th of every month. The cut off day to have your box shipped for the upcoming month is on the 20th.

For example, if your subscription was paid for and processed on January 28th, it will be fulfilled on February 20th and will be shipped on February 27th. Your first box would be the March Box!

If you order after the 20th and wish to receive your first box sooner please contact our support team.

All of our Stash Builder Subscriptions are dispached within 1-2 business days.

All Sewers Club subscriptions auto renew and will be charged on the date of purchase based on your subscription plan. You can check your renewal date for your subscription in your Sewers Club account.

To cancel or pause your subscription log in to your Sewers Club account:

1. Go to "Manage Subscriptions" under "My Account" at the top right corner of this page

2. Select your subscription

3. Select "Skip next order", "Pause", or "Cancel" under "Next Order"

You can suspend your account at anytime and it will not affect orders that you have already paid for.

You can contact our support team if you require assistance in canceling a subscription.

The Monthly Project comes packed with everything you need to make our projects and more. The only thing not included is a sewing machine 😋

Send us a message here and we can adjust your plan or preferences!

You definitly can. If you are interested in ordering a previous Monthly Project box you can take a look at our current stock of past kits here.

Ready to start sewing again? To reactivate your subscription you can contact us here!

Oh no! You can contact us here and we can help you out.

You can access all video instructions here.

Simply log into your Sewers Club account or enter the password found on your pattern to see the project tutorial video!

We create a different project every month so there is always something new for members to try! No repeated projects means you can look forward to something different every month you are subscribed to the Monthly Project Box.

Shipping

Shipping times vary depending on your locataion and the time of year. Here are our typical shipping times:

Canada: 3-10 business days

United States: 3-5 business days

United Kingdom: 5-18 business days

Australia: 16-20 business days

New Zealand: 16-20 business days

Shipping rates are determined by your location and the weight of the items you are purchasing.

Monthly Project Boxes come with free shipping.

Shipping rates are calculated at checkout.

We deliver to Canada, USA, UK, New Zealand, and Australia

Most Sewers Club Subscriptions are eligible for tracked shipping.* Once the package is shipped, you will receive an email to notify you and a second email with tracking so that you can eagerly check every 10 mins 😬

You can also track your order by loging into your Sewers Club Account. Navigate to "My orders" under "My account". Once your order has shipped your order page should show a tracking number and link.

If you have issues locating your tracking number please contact our support team.

*Orders sent by Lettermail are not eligible for tracking

Payments & Billing

We accept Visa, Mastercard, Visa Debit, American Express, Paypal, Apple Pay, and Google Pay.

If your card needs to be updated our team can send you a secure link to update your information. Please send us an email here

All Sewers Club subscriptions and boxes are non-refundable.

You can read our full Refund Policy here

My Account

You can reset your password by doing the following:

1. Go to the login page
2. Click on "Forgot Password" under the login button.
3. Fill out your email address.
4. Check your email for a reset password email.

The reset link is only valid for about an hour.

If you have any issues please contact us here, we'd be happy to reset it for you!

If you would like to update your email address you can contact us here. We'd be happy to make the change for you!

You can change your address by doing the following:

1. Log into your account

2. Select "Manage Subscriptions" under "My Account".

3. Select "Edit Shipping address" under "Manage Subscription".

Enter your new address!

*New addresses need to be updated by the 20th for the upcoming month* If your box is on route to the wrong address you will need to contact the carrier.

*Updating your address will not updated orders already paid for.* Please contact our support team here to update existing orders.

Customer support

(416) 723-631
Fees may apply to international calls

Send a message

Our sewing experts are ready to chat when you need help!